This page is for clients continuing after a completed Data & Reporting Audit, Executive Dashboard Sprint, or Automation Sprint. Once that project is in place, your data still needs attention as the business changes — Orion offers a few ways to keep it supported, without hiring a full-time specialist.
New to Orion? Start with the Data & Reporting Audit instead.
Who This Is For
These engagements follow a completed Audit, Dashboard, or Automation project. They exist because a data environment keeps needing attention as the business grows — not because a monthly payment needs a reason to exist.
Ongoing Support Options
Continued help maintaining and improving your data, reporting, and analytics environment — for clients who want ongoing access to analytics support without hiring a full-time specialist.
Dashboard maintenance and minor enhancements
KPI and report updates
Data-quality checks
Ad-hoc analysis and reporting troubleshooting
Monthly performance analysis
A monthly insights and review session
Minor changes to existing reporting processes
Best fit: clients who have already completed an Orion dashboard, audit, reporting, or automation project and want continued access to analytics support.
A recurring engagement that keeps your Executive Analytics Dashboard accurate, current, and useful as the business changes — so it doesn't quietly go stale a few months after handover.
Monitor dashboard and data refreshes
Troubleshoot reporting issues
Maintain KPI definitions
Add or modify filters
Small dashboard enhancements
Data-quality checks
Best fit: clients with an Orion dashboard who don't have an internal BI or analytics resource responsible for maintaining it.
A recurring analytical review where Orion looks at your data each month and surfaces the trends, changes, and anomalies that deserve management attention — turning your dashboard from a source of numbers into a source of answers.
Review relevant business data each month
Identify significant movements and trends
Investigate unusual changes
Identify potential business implications
A concise management insights report
A monthly review session
Best fit: businesses with sufficient data but no dedicated analytical capacity to consistently turn that data into management insights.
A monthly support engagement for the automated workflows delivered through the Automation Sprint, for clients who want someone responsible for keeping them reliable and up to date.
Pipeline monitoring
Failed-job troubleshooting
Data-quality checks
Minor transformation changes
Schedule adjustments
Output and report maintenance
Best fit: clients with recurring automated workflows who want someone responsible for keeping those workflows reliable and up to date.
Your data team, without the full-time hire.
A broader ongoing engagement for businesses that need continued data and analytics capability, but don't need or want to hire a full-time specialist. Scope is shaped around what the business actually needs, and can include:
Dashboard maintenance and reporting
Data analysis and KPI management
Data-quality monitoring and minor automation
Ad-hoc analysis and reporting improvements
Monthly management insights
Analytics advisory and data-related troubleshooting
Best fit: businesses with growing data needs that rely heavily on spreadsheets or manual reporting, have dashboards but limited internal analytics capacity, and want an external partner who understands their data environment.
Good To Know
Included in your monthly support
Keeping your dashboard or automation running smoothly, catching and fixing issues, reviewing what the data shows, and making small adjustments as things change.
Scoped as a separate project
Building something new, such as a new dashboard, a new automated workflow, connecting an additional system, or a major overhaul of what's already there.
In short: major new work is always scoped and priced separately, and we'll always tell you upfront if something falls outside your monthly support.
